My wife and I have purchased BMWs and had them serviced, and find BMW Austin is the best BMW dealer we have used, period. Sales and service staff are pleasant and competent. I have had the pleasure of buying two cars from Mike Hanaway, and he's a seasoned pro. He is a very good listener and prompt responder. In short, he has become my advisor and friend. Fortunately he also works for BMW Austin.
This is our second vehicle that we have purchased from this dealership. They offer excellent customer service. Everyone is very friendly and helpful at BMW Austin.
Excellent customer service. Eric Dominguez is one of the best service reps I've worked with. Highly recommend
We had a fantastic car buying experience again at BMW of Austin. This is the third vehicle we bought from them, and it has always been an easy and hassle free process. James our sales person was particularly outstanding. In addition to being highly professional he took great care in making sure our cars were thoroughly prepared and delivered in time.
This is a fantastic dealership - BMW holds to high standards but this place is exceptional even on that scale Find Troy Massey - he is fantastic, knows these cars as well as an enthusiast and also a genuinely good person who’s time I value quite a bit.
A hose broke while my teenage son was out driving my car one evening. When it overheated, he pulled to the shoulder and called me. BMW dispatched tow service posthaste. My car was ready the next morning, and it was sparking clean, too!
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