Excellent Customer Service, very prompt on time delivery. Executives are very friendly and helpful.
I was greeted at the door and I had a sales representative right away. I received everything I asked for and all information was provided.
This is my 3rd BMW to buy and first time at this dealership in Austin. The customer service here and experience was like no other. It was outstanding and this dealership will have my business for my future BMW vehicles. Mike Hanaway made our experience at this dealership so worth while as we drove up 2.5 hours to buy our vehicle.
Outstanding customer service! We had shopped at 3 other BMW areas outside of Austin, and from the moment BMW Austin was called on the phone to the moment we stepped onto the car lot, and to the very moment we drove off in our new BMW, this dealership has shown a true committment to customer service and experience. Kudos to Mike Hanaway for his helping us find the vehicle we were looking for and providing a great experience at this dealership.
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