Excellent experience as always!
This place is top notch. The entire staff is amazing and I’ve never dealt with a dealership where I felt no pressure, or that they were playing the game of negotiating you down to the bone. Things are clear, they work fast, they are swift and accommodating. We have bought both our cars from them, and could not be happier.
If you are looking for a good price on a new BMW don't waste your time coming here.Came in to spend $60k on a new 3 series we wanted to order and the guy gave us the usual sleezy salesman vibe. Wouldn't even budge on pricing even though Kelly blue book clearly showed significant discounts Thanks but I'll take my business elsewhere
This place and the entire staff is incredible. Our sales consultant Mike Hannaway is the best. We have purchased both our cars from him as our previous leases expired. He treated me so well, that I told my spouse to by from him. He took care of us both so well and we couldn’t be happier.
This review is for the Service department. Sales was great when I bought the car.My main issue is that their service guys seem to be careless when getting in and out of the car. I am meticulous about the condition I keep my car in (it's black so everything shows). I don't let them wash it for this reason to avoid any swirl marks.Last time I got my car back, there were scuffs all on the plastic bottom seat part (inside). Worse, by the door handle (outside) there were numerous hand prints and marks which can lead to ...
Javier really helped me out. Love my new car!
Very rarely do I feel special when going to service places. That is opposite of the wonderful treatment I receive every single time I go to BMW of Austin. They are kind, explain everything, make sure I am comfortable and the list goes on. I appreciate their good service and look forward to the next time I have my car in for it's regular service.
We’ve had a great experience at BMW of Austin. BMW has been the most reliable car we have owned to date. Mike Hanaway has worked closely with us over the years to make sure we got exactly what we wanted.
Best car buying experience ever for our family. We worked with Troy Massey in sales and the way he treated us was phenomenal. I've never had such a professional, kind, patient, and transparent salesperson working with me on the purchase of a car. I was very impressed with how knowledgeable he was about the options and it was clear that he was interested in meeting our specific needs for our vehicle rather than just making a sale. I genuinely don't think I will shop anywhere else again for a car.
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